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Terms and Conditions
The UCPB General Insurance Company, Inc. (UCPB GEN) website, e-mail newsletters, and mobile services, and any and all materials contained therein, are information services provided by UCPB GEN, the use of which shall be subject to the following terms and conditions.
By accessing the UCPB GEN information services and their content, you acknowledge and agree that you have read and understood the following terms and conditions and agree to be bound by them.
As used below, the terms “we”, “us”, and “our” refer to UCPB GEN.
UCPB GEN information services are available for information purposes only. The publication and posting of any content and access to any of the UCPB GEN information services do not constitute, either explicitly or implicitly, any provision of services or products by us. Information concerning UCPB GEN products or services is only available from the relevant UCPB GEN companies
2. NO OFFER
No information contained in this website or in any of UCPB GEN information services should be construed as an offer or a solicitation for an offer, as a statement of law, or as counsel on investment, legal, tax, or other matters. In case of any ambiguity or doubts in the information in UCPB GEN’s website, you are advised to verify or check with us or seek appropriate professional or legal advice.
3. NO DUTY TO UPDATE
We reserve the right to update, modify, revise and change all the contents of our website and other UCPB GEN information services. We are not obliged to notify you of any changes made on our Terms and Conditions. However, we will endeavor to regularly update the contents of the website and other UCPB GEN information services.
Your continuous access to website following any change in the website signifies that you agree to be bound by the Terms and Conditions, as revised.
4. COPYRIGHT AND TRADEMARKS
All information, photographs, service marks, logos, artworks and all other contents of the website and other UCPB GEN information services are owned, controlled or licensed by or to UCPB or its third party licensors, and are protected by intellectual property laws.
The limited use, copying and distribution without alteration of any of the materials and information contained in the UCPB GEN website and other UCPB GEN information services and the use of said materials and information shall be allowed for non-commercial purposes only: provided that all copyright and other proprietary notices shall appear in all copies of the materials and the information in the same manner as the original. The use of the materials for all other purposes is prohibited.
You shall not use any portion of this website, or any other intellectual property of UCPB GEN, including but not limited to its service marks, on any other website, in the source code of any other website, or in any other printed or electronic materials without the prior written consent of UCPB GEN. You shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of the UCPB GEN information services’ contents or frame the UCPB GEN website within any other website without prior written consent of UCPB GEN. Systematic retrieval of data from this website to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written consent from UCPB GEN, is prohibited. Linking from another website to any page in this website is strictly prohibited without prior written consent of UCPB GEN.
5. NO WARRANTY
All contents on any and all UCPB GEN information services, including, but not limited to, graphics, text, and hyperlinks or references to other sites, are subject to change without prior notice and without warranty of any kind, express or implied, including, but not limited to, sustainability for a particular purpose, non-infringement and freedom of rights of third parties.
We do not guarantee the adequacy, accuracy, reliability or completeness of any information provided by the UCPB GEN information services and expressly disavow any liability for errors or omissions therein. The user is responsible for the assessment of the information’s adequacy, accuracy, reliability, and completeness.
We do not guarantee that the functions of the UCPB GEN information services will be uninterrupted and/or error-free, and that the defects and errors will be corrected or that the UCPB GEN information services or the servers that make them available are free from computer viruses or other harmful components.
Should your machine which includes but is not limited to your desktop, laptop, or smartphone, be infected by such viruses while using UCPB GEN information services, you shall assume the entire cost of all necessary servicing, repairs, or corrections.
6. HYPERLINKED AND REFERENCED WEBSITES
Certain hyperlinks or referenced websites in the UCPB GEN information services may take you to third-party websites and we do not guarantee the adequacy, accuracy, reliability, or completeness of any information on hyperlinked or referenced websites.
We disclaim any liability for any and all of the contents of said hyperlinked or reference websites. The hyperlinks to other websites are offered for your convenience only. Their presence in our website does not imply that we endorse such websites or that products or services that are described therein are our own. We likewise do not guarantee the correctness and accuracy of the information in said hyperlinked websites.
We remind you that different terms and conditions will apply for your use of such websites and that your access to third-party websites is entirely at your risk.
7. CONFIDENTIALITY OF INFORMATION
By using the UCPB GEN information services, you agree, understand, and confirm that the any and all information, including your credit or debit card details, you provide to access UCPB GEN information services or to availing of our any of the services in said services are owned by you or that you have lawful authority to use said information.
We commit that we will not disclose, utilize, and share the said information to any third parties unless required by law, regulation or court order.
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage resulting directly or indirectly from the decline of authorization by the card issuer for any transaction on account of the cardholder having exceeded the limit mutually agreed by us with our acquiring bank from time to time.
8. INTERNET POLICY STATEMENT
UCPB GEN (or COCOGEN) adheres to the Guidelines on Electronic Commerce of Insurance Products issued by the Insurance Commission in its Circular Letter No. 2014- 47 dated 21 November 2014 and any subsequent amendments on electronic commerce, in line with its principle to prioritize its consumer's interests and protection.
9. REFUND AND CANCELLATIONS
For concerns regarding refunds and cancellation of policies, please free to contact our Customer Service Center via phone at 811-8329 or via email at firstname.lastname@example.org. Please be informed that cancellations will be subject to the specific terms and conditions of the policy sought to be canceled.
10. LOCAL LEGAL RESTRICTIONS
Any information appearing on this website is provided in accordance with and subject to the laws of the Republic of the Philippines.
UCPB GEN information services are not intended for any person in any jurisdiction where (by virtue of that person’s nationality, residence or otherwise) the publication or availability of UCPB GEN information services is prohibited. Persons to whom such prohibition applies may not access the UCPB GEN information services.
11. RESERVATION OF RIGHTS
12. MONEY LAUNDERING AND FINANCING TERRORISM
UCPB GEN adheres to the existing provisions of Republic Act No. 9160, otherwise known as the “Anti-Money Laundering Act of 2001” (AMLA), its subsequent amendments and Implementing Rules and Regulations, in relation to Insurance Commission Circular Letter No. 2018- 48 and 2018- 60, and any other related laws, rules and regulations.
13. GOVERNING LAW AND DISPUTE RESOLUTION
You agree that all matters relating to your use and access of all UCPB GEN information services shall be governed by the laws of the Republic of the Philippines. Any dispute, controversy or claim arising out of or relating to this Terms and Conditions, or the breach, termination or invalidity thereof shall be settled by arbitration in accordance with the PDRCI Arbitration Rules as at present in force.
All documentation relating to legal process should be reported to the Corporate Secretary of UCPB General Insurance Company, Inc.,
Name: THE CORPORATE SECRETARY c/o LEGAL SERVICES DEPARTMENT
Address: 22/F One Corporate Center, Doña Julia Vargas Ave., cor. Meralco Ave., Ortigas Center Pasig City 1600
14. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and UCPB GEN with respect to your access and/or use of this website.