UCPB GEN customer service

insurance customer services

UCPB GEN Contact Us

UCPB GEN hotline

UCPB GEN email
Get in touch with UCPB GEN

Customer Service

Insurance doesn’t have to be complicated, that’s why we’re more than happy to help you understand and appreciate the different insurance products and services available to give you the peace of mind you’ve been longing for. Our Customer Service Center is just one phone call away. Dial 830-6000 and our customer service representatives will be more than glad to assist you!

Services offered:

  • Inquiries on insurance cover and premium quotation
  • Policy documentation request
  • Premium payment inquiry
  • Claims requirements, status inquiry, and Gawa Agad accredited shops
  • Feedback, suggestions, or concerns

If you need a list of requirements or specific documents you can visit our Downloadable Forms page to find what you are looking for.

You can also email us at customer_service@ucpbgen.com or chat with us anytime at our website. Please note our website chat is available Mondays to Sundays, 6:00AM to 12:00MN except on holidays.

Comments or suggestions? We want to hear from you! Send us a Feedback Form today.

UCPB General Insurance Company, Inc.

One Corporate Center, Doña Julia Vargas Ave., cor. Meralco Ave. Ortigas Center, Pasig City 1600

ucpb Customer Service: (02) 830-6000
ucpb Fax No.: (02) 635-4325
ucpb Email: customer_service@ucpbgen.com