chat with us
ucpb gen logo animation gif

UCPB GEN Customer Service Center
(02) 830-6000

visit our faq page

Customer Service

Our Customer Service Center is just one phone call away. Dial 830-6000 and our customer service representatives will be more than glad to assist you!

Product was successfully added to your shopping cart.

Customer Service

Insurance doesn’t have to be complicated, that’s why we’re more than happy to help you understand and appreciate the different insurance products and services available to give you the peace of mind you’ve been longing for. Our Customer Service Center is just one phone call away. Dial 830-6000 and our customer service representatives will be more than glad to assist you!



Services Offered:

  • Inquiries on insurance cover and premium quotation
  • Policy documentation request
  • Premium payment inquiry
  • Claims requirements, status inquiry, and Gawa Agad accredited shops
  • Feedback, suggestions, or concerns


If you need a list of requirements you can visit our File a Claim page to find what you are looking for.



You can also email us at customer_service@ucpbgen.com or chat with us anytime at our website. Please note our website chat is available Mondays to Sundays, 6:00AM to 12:00MN except on holidays.



Comments or suggestions? We want to hear from you! Send us a Feedback today.