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kaLAKBAY Road Assistance

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kaLAKBAY Road Assistance

kaLAKBAY is our 24-hour road assistance to UCPB GEN Motorcar Policyholders. If you need anything while on the road, we’re just a phone call away! Just dial (02) 236-7237 and tell us which of the following kaLAKBAY services stated below you require and we’ll get to you as soon as possible!

Call us right away and rely on the following kaLAKBAY services:


Vehicle Assistance

  • Emergency Towing
  • Vehicle Removal
  • Motor Shop Referral
  • Minor on Site Servicing – jump starting vehicle, battery boosting, tire changing, delivery of gasoline (cost of gasoline not included) and car lock-out at Php1,200 per event

Personal Assistance

  • Hotel Accommodations
  • Alternative Travel Assistance
  • Emergency Message
  • Mediphone Assistance
  • Traffic Update
  • Road Directions
  • Return of Mortal Remains

Protection Assistance

  • Security Assistance
  • Anti-Carnapping Assistance


  • 24/7 Accident Assistance Hotline
  • Referral to Authority Assistance
  • Claims Report Service
  • Claims Requirements
  • Legal Assistance

NOTE: Please refer to the policy contract for the complete terms and conditions of coverage.

About to process your motor claims?

Do it with ease through our Gawa Agad Claims Processing.