Gawa Agad is an innovative concept in motor car insurance claims that highly improves claims processing time by authorizing selected repair shops to perform claims administration. Through the Gawa Agad, UCPB GEN realizes its ultimate goal in recognizing customers' needs and expectations in convenience and quality service.

What to do in case of accident

For a hassle free motor repair

1. Bring your damaged vehicle to any of our GAWA AGAD PROGRAM (GAP) SHOPS
2. Submit the following documents and GAP shop will do the rest:
   1. Insurance Policy and its Official Receipt
   2. Current Driver's License and its Official Receipt
   3. Vehicle's Certificate of Registration and its Official Receipt
   4. Original Police Report and/or Driver's Affidavit of the accident

You can also arrange for the FREE pickup/delivery of your vehicle to/from any of these GAP shops during office hours.

For vehicle collision involving third party

1. Attend to persons requiring immediate medical attention
2. Secure a Police Report even for minor damages. Be sure to fully describe the damage to the involved vehicle passenger in order to prevent a larger claim. If possible, take pictures of the damages.
3. Count the passengers of other vehicle. Get their names, telephone numbers and the driver's license number. This is to protect you in case more people will claim for more than the actual number of passengers.
4. Move vehicles to the roadside in order not to obstruct traffic flow. Both drivers must sign the sketch that describes the vehicle's position at the time of accident.
5. Never leave your vehicle unattended to prevent it from further damage.

For carnapped vehicle

1. Report immediately the carnapping incident to the nearest police station. Bring your vehicle's original Certificates of Registration and Official Receipt (CR and OR) the soonest time possible.
2. Submit a copy of the Alarm Sheet prepared by the police station to the Traffic Management Center , Camp Crame , Quezon City.
3. Inform UCPB General Inc. and submit the original and photocopy of the documents mentioned under hassle free motor repair together with the Alarm and Complaint Sheets from the Traffic Management Center ( Camp Crame ).

Important reminder
The Own Damage claim against your insurance policy will be denied should you or your authorized representative enter into any form of settlement with the person at fault.

To ensure speedy recovery against the person at fault, secure the following from the third party:

• All the documents mentioned under hassle free motor repair
• Conforme by way of signature to the Driver's Affidavit of the accident
• Contact numbers (landline, mobile phone, e-mail address)

Your strict compliance with this reminder will ensure that your participation in the repairs will be borne or at least be minimized.

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In case of accident, please call:

UCPB GEN Claims Department
Tel No.: 884-1234 Loc. 2575 to 79 or 866-4416
Mobile Phone Nos.: 0916-6949908 / 0917-8174452

For motor claims inquiry, visit www.ucpbgen.com/claims

For service after office hours or during weekends

Towing Service:
VIRAY TOWING SERVICES
Tel. No.: 531-3468 / 59
Mobile Phone Nos.: (0917) 852-1311 / (0916) 714-1892

Manila Adjusters & Surveyors Co.
Tel. Nos.: 817-7665 or 81-4158 / 819-5007
Mobile Phone Nos.: (0918)910-0681 / (0918)905-6560 / (0917)439-9367 or 852-2750

List of Accredited Gawa Agad Motor Shops